GENERAL TERMS AND CONDITIONS FOR ON-LINE SALES
Clause 1.
Application of General terms and conditions
1.1 Every visitors should have a ticket corresponding to his category of price, to visit the museum of Utah Beach. Individual full price : adults : 9€ Child ( 6-15 years old): 5.50€ Free of charge : Child under 6 years old.
1.2 For a reduce rate or a free entry, you need to buy your ticket directly at the front office of the museum with a proof.
1.3 For a group reservation, we recommend you to contact the booking service to benefit from a special offer (minimum 20 persons). Bookings should be done to this address : reservation@utah-beach.com
Clause 2.
Contractual relations 2.1. It can happen that some exhibition spaces will be closed the day of your visit, without notice.
2.2 The museum of Utah Beach cannot be held responsible for damage resulting from force majeure and affecting the organisation or the way the visit and the service provided during the visit proceed.
2.3. Customers recognise that they are legally entitled to enter into a contract with the conditions described in the terms and conditions hereafter: be at least 18 years old, be legally entitled to enter into a contract and not in tutelage.
Clause 3.
Order procedure 3.1. The prices given on Utah Beach website and in its brochures are inclusive of tax. They are determined in accordance with economic conditions pertaining to the date the rates are defined.
3.2. Once an order has been confirmed and paid, The museum of Utah Beach cannot apply reductions and promotional offers retroactively.
3.3. All payments are to be made in euros by banker’s card (Visa, Mastercard), on the day the booking is made. The museum of Utah Beach is not responsible for any expenses incurred on banker’s card transactions in the event of variations in the exchange rate or for other reasons.
Clause 4. Validity of tickets purchased on
Internet 4.1. Dated internet tickets purchased via Utah Beach web site are only valid on the date chosen by customers when placing an order. Such tickets cannot be returned, exchanged or refunded.
4.2. When tickets are checked at the entrance to Utah Beach museum or when on-line ticket(s) are given to customers, valid, official ID may be requested to identify the purchaser of said on-line tickets.
4.3. Children’s on-line tickets may be checked at the ticket office at the entrance. In the absence of documents proving customers' right to the specific rates, Utah Beach museum has the right to demand payment of the difference with respect to a full-rate ticket on the date of the visit.
4.4. Under no circumstances can the museum of Utah Beach be held responsible, in particular in the event of loss or theft of the ticket. No duplicates will be issued in the centre.
Clause 5. Printing Internet tickets
5.1 The printing function for entrance tickets to Utah Beach museum purchased on line involves printing the said documents on a standard printer or being in possession of a smartphone or tablet with internet access enabling them to be shown for checking on the day you visit.
5.2. All internet tickets ordered must be printed and shown at the ticket office when visiting. The Utah beach museum reserves the right to refuse entrance to the centre in the absence of tickets shown.
5.3. Documents that are only partially printed, soiled, damaged or illegible will not be accepted but considered de facto as not valid.
5.4. Each on-line ticket printed has a unique bar code that is checked and recorded at the entrance to Utah Beach museum by means of bar code readers, giving access to one single customer. Only the first person to present the on-line ticket will be admitted to the centre, as they are presumed to be the legitimate ticket-holder.
5.5. Your tickets for printing at home are available at all times up to the date of event on the web site for which you have purchased your tickets. Ticket purchasers take all precautions required to keep their password secret, to prevent its use by unauthorised persons, and to prevent any breach of secrecy